Navigational Conversations
Business Resources
Navigational Conversations
Navigational Conversations provides organizational leaders with the skills to unlock the talents and problem-solving abilities of others through effective mapping “conversations”. Here are the key principles that define successful coaching interactions:
- The difference between the problem-solving mindset and the navigational coaching mindset
- When and where to apply the 5-step coaching model
- Fundamental coaching skills, including:
- The Art of Conscious Listening
- The Art of the Question
- The Art of Telling
- How to provide effective positive, corrective, and developmental feedback
- How to benchmark current coaching ability and assess progress